The trend of bringing large language models to empathy and empathic relatedness is a game changer. The question is not whether the generative AI can be empathic, but the extent to which the designers are able to distinguish responsiveness from “stroking one’s ego,” sycophancy (servile flattery), and the extent to which prospective clients decide to engage (both open questions at this date (Q1 2026)).
I saw an advertisement today: “Empathy can’t be automated”
Made me think: What is the evidence pro and con?
The obvious question is “Well, can you?”
The debate is joined. This turns out to be a trick question. The intuition on my part is that one cannot automate empathy, but perhaps one can simulate it, and then the simulation turns out to be something quite like the “automating empathy” of the title.
Empathy Lessons 