empathic receptivity

Review: Einfühlung is now an English word: Susan Lanzoni’s Empathy: A History connects the dots between the many meanings of empathy

Short review: two thumbs up. Superb. Definitive. Well written and engaging. Innovative and even ground-breaking. Connects the dots between the different aspects and dimensions of empathy. Sets a new standard in empathy studies. The longer – much longer – review… Read More ›

Top 7 Empathy Lessons in Leadership: The Video Replay

In the webcast the participants will engage how to:
•    Distinguish empathy from compassion, forgiveness, pity, and “niceness”;
•    Establish and maintain boundaries with bullies, slackers, difficult individuals, and friends while still honoring one’s commitment to empathy, to client service, to flourishing financially, to inclusiveness and community;
•    Identify failures (breakdowns) in empathy and what to do about it; and
•    Expand or contract empathy on demand by overcoming obstacles to empathy.