Business leaders lose contact with what clients and consumers are experiencing. Leaders get entangled in solving legal issues, reacting to the competition, or implementing the technologies required to sustain operations, and lose touch with the empathic core of business. Yet empathy is never needed more than when it seems there is no time for it.
10. Empathy is the new love. You know how in fashion gray is the new black? Same idea. Empathy is the new love. What people really want is to be “gotten” for who they authentically are as a possibility. In… Read More ›
Listen on Spotify: https://open.spotify.com/show/6nngUdemxAnCd2B2wfw6Q6 People treat empathy as if it were an “on-off” switch. Turn it “on” for friends and family; turn it “off” for the “bad guys”. Turn empathy “on” for coworkers, customers, and insiders; turn empathy “off” for… Read More ›
Short review: two thumbs up. Zaki and his work are the real deal. Zaki “gets it” as regards empathy. The most important take-away: empathy is trainable, teachable, malleable, acquirable, and an expandable competence and skill rather than an unchangeable personality… Read More ›
[Listen to a version of this post with bonus material on Spotify: https://open.spotify.com/episode/1OvEwkDD9b3IH66erzehnM?si=MeQ6C1uTQDyYGuAUGbegBw ] People want to know: Can empathy be taught? People complain and authentically struggle: I just don’t get it—or have it. In spite of the substantial affirmative… Read More ›
Listen on Spotify: https://open.spotify.com/episode/6WfkpUS9UPLZ2J6j3uCUVJ?si=i27E490CSmWUj3AcRtTDgQ Empathy is good for your health and well-being: Empathy is on a short list of stress reduction practices including meditation (mindfulness), Tai Chi, and Yoga. Receiving empathy in the form of a gracious and generous listening is… Read More ›
![The Soul of Care by Arthur Kleinman [cover art]](https://empathylessons.com/wp-content/uploads/2019/07/coverartthesoulofcare.jpg?w=120&h=120&crop=1)
When I say, reading Arthur Kleinman’s books changes one’s listening, I do not mean changes one’s listening the way reading Lacan or being hit on the head with a rolled up newspaper changes one’s listening. What I mean is, reading Kleinman… Read More ›
The reader in Chicago may say that’s fine, but what has it got to do with the situation here in the USA? We do not have child soldiers or wide spread traumatized populations. Think again. Gangs are recruiting children of tender age not only as messengers but also as triggermen, because they know youngsters will face a different criminal justice system and process, generally more lenient, than adults.
Shoshana Zuboff’s The Age of Surveillance Capitalism is a page-tuner, highly engaging, but also deeply disturbing. Surveillance capitalism and its two major practitioners, Google [Alphabet] and Facebook, are unprecedented developments. Personally, I have been struggling to get my head around trends… Read More ›
Empaths don’t get enough empathy. An empath is a person who is naturally endowed with an overabundance of empathy. As I understand the term, a “natural empath” (my term, not Orloff’s) is an individual who is naturally endowed from birth… Read More ›
