In the webcast the participants will engage how to:
• Distinguish empathy from compassion, forgiveness, pity, and “niceness”;
• Establish and maintain boundaries with bullies, slackers, difficult individuals, and friends while still honoring one’s commitment to empathy, to client service, to flourishing financially, to inclusiveness and community;
• Identify failures (breakdowns) in empathy and what to do about it; and
• Expand or contract empathy on demand by overcoming obstacles to empathy.
Empathy Lessons 