I saw an advertisement today: “Empathy can’t be automated”
Made me think: What is the evidence pro and con?
The obvious question is “Well, can you?”
The debate is joined. This turns out to be a trick question. The intuition on my part is that one cannot automate empathy, but perhaps one can simulate it, and then the simulation turns out to be something quite like the “automating empathy” of the title.
Caruth (1996) concisely defines trauma in terms of an experience that is registered but not experienced, a truth or reality that is not available to the survivor as a standard experience. The person (for example) was factually, objectively present when the head on collision occurred, but, even if the person has memories, and would acknowledge the event, paradoxically, the person does not presently experience it as something the person experienced in a way that a person standardly experienced the past event. The survivor experiences dissociated, repetitive nightmares, flashbacks, and depersonalization.
To enhance the parents’ therapeutic potentials does not mean to give recommendations as to how to interrupt or actively discourage the child’s disturbing behavior. Particularly destructive are recommendations which ask for changed parental behavior without an appreciation for the parents’ difficulty to comply; such recommendations are “grafted” onto the parents’ pathology.
Drive out aggression, hostility, bullying, prejudice of all kinds, dignity violations, hypocrisy, making excuses, finger pointing, cynicism, resignation, bad language, manipulation, injuries to self-esteem, competing to be the biggest victim, and politics in the pejorative sense of the term, and empathy naturally comes forth.
You know how modern agriculture can grow enough food to feed everyone on the planet thanks to the “Green Revolution” and high yield seeds, but people are still starving, because of the use of food by politicians and politics in the pejorative sense to perpetrate hostility, aggression, and bad actions? Likewise with empathy
Empathy is an authentic way of being with the other individual after all the inauthentic ways of being have been overcome or at least set aside and quarantined. A reversal takes place, and the empathic way of being is the foundation for the psychological mechanisms. Projection, projective identification, and transient identification are valid and important, but not fundamental. What is fundamental is empathic relatedness, being present with the other person.
“Beloved” is the name of a person. Toni Morrison builds on the true story of Margaret Garner, an enslaved person, who escaped with her two children even while pregnant with a third, succeeding in reaching freedom across the Ohio River in 1854. However, shortly thereafter, slave catchers (“bounty hunters”) arrived with the local sheriff under the so-called fugitive slave act to return Margaret and her children to slavery. Rather than submit to re-enslavement, Margaret tried to kill the children, also planning then to kill herself. She succeeded in killing one, before being overpowered. The dead returns as a ghost – Beloved.
Empathy is oxygen for the soul (see Chapter 6: Evidence-based empathy training). So, if you are short of breath due to life stress, get the expanded empathy delivered in this book. Just as the body needs oxygen to live physically, the soul needs empathy to live emotionally.
Empathy training is all about practicing balance: You have to strive in a process of trial and error and try again to find the right balance. So “lazy person’s guide” is really trying to say “laid back person’s guide.” The “laziness” is not lack of energy, but well-regulated, focused energy, applied in balanced doses. The risk is that some people – and you know who you are – will actually get stressed out trying to be lazy. Cut that out! Just let it be! Drive out hostility and aggression, and empathy naturally and spontaneously comes forth!
Empathy works. Empathy makes a profound and lasting difference. But in the age of TikTok does it work fast enough? Empathy and its many successes are themselves the occasions for the skepticism, resistance, and seeming embrace of the obstacles to empathy. A rigorous and critical empathy can be hard work; better to take the easy way out. The reader may say, I want instant empathy, like instant coffee, just add hot water and stir. Wouldn’t it be nice?
Empathy Lessons 